NORWALK, Conn. — Nearly three-quarters of small and medium-sized businesses (SMBs) do not have a managed print service (MPS) in place – a substantial opportunity for channel partners to help clients reduce cost by up to 30 percent annually and improve predictability while generating new, recurring revenue for their business.

Xerox (NYSE: XRX) has unveiled four new tools within its Xerox Partner Print Services (XPPS) PDF file offering to help partners capitalize on the market opportunity – whether they are selling MPS for the first time or building on an established program. Channel partners can take advantage of Xerox’s three-stage MPS strategy – assess and optimize, secure and integrate, and automate and simplify – to deliver valuable solutions that address their clients’ evolving needs.                                                        

The new tools include:

WEBSTER, N.Y. — Xerox (NYSE: XRX) will increase its emulsion aggregation (EA) toner capacity by 40 percent with the completion today of a nearly $35 million expansion project to help Xerox keep pace with growing EA toner product demand.

The expansion has increased the plant size from 100,000 square-feet to 155,000 square-feet, and added about $26 million in EA toner manufacturing equipment. Xerox and local officials participated in the official opening today.

“From the first xerographic image over 75 years ago, Xerox has been reengineering the way people work and expanding this toner plant represents an opportunity to meet the high demand for our innovative solution,” said Richard Schmachtenberg, senior vice president, Consumables Development and Manufacturing for Xerox.

NORWALK, Conn. — While companies are racing toward implementing Big Data initiatives, a recent Xerox study says there are significant issues slowing the capture of value. Business executives said there are a wide range of challenges in implementing Big Data strategies, including data security, privacy and data quality.

The commissioned study conducted in Europe by Forrester Consulting on behalf of Xerox (NYSE: XRX), also found that the lack of user training and inadequate change management are hindering the business transformation that big data solutions offer.

“Executives see the potential of data-driven intelligence taking root, but the soil is still quite rocky in spots,” said Craig Saunders, director, Analytics Resource Center, Xerox Consulting and Analytics Services. “The ecosystem is full of challenges.”

Xerox (NYSE: XRX) solves the paper puzzle with new services and tools that improve the way retailers, financial institutions, healthcare systems and other large enterprises deal with documents.

The offerings are the latest example of Xerox building greater automation and intelligence into its solutions and products, with the goal of helping clients better manage their critical business processes.

NORWALK, Conn. — Industry research firm Gartner, Inc. placed Xerox (NYSE: XRX), in the Leaders Quadrant of its December 2014 Magic Quadrant for Customer Management Contact Center Business Process Outsourcing.

The Magic Quadrant is a proprietary research tool developed by Gartner that evaluates companies on completeness of vision and ability to execute.

“Gartner’s evaluation of the market landscape sets a standard that customers highly regard when choosing a provider,” said Simon Verzijl, group president of Xerox’s customer care services.  “We believe our placement in the Leaders Quadrant proves our innovative services, global footprint and deep industry knowledge of business processes are key factors in meeting clients’ needs.”