By Jennifer Adams
Moving offices is an ordeal, especially with delicate, expensive office equipment. Not taking the time to correctly disconnect, move and reconnect your Xerox® machine could leave you liable for damage and network issues. Depending on where you wish to relocate the machine, you may need a professional to move it for you. If you decide to move offices, call us, and let a professional advise you on the best way to move your equipment.
If moving the machine does not involve stairs, steps, or relocating to a different building, then you may move it yourself, just remember to print the configuration page first. This document has the IP address, accessories, and the settings configurations for the device. It will be very helpful when reconfiguring the equipment once it arrives to its new location. After doing this, shut down the machine and wait at least 30 minutes before moving it. While waiting for your machine to cool down, call XETX to inquire about the proper way to disconnect all wires. This will give the fuser time to cool down and avoid spilling toner. Do not attempt to detach finishers on your own.
If your machine is leased or on a maintenance agreement, remember to make sure the billing and install addresses are updated immediately, or preferably a few days before the move. This is a mandatory requirement for leased equipment or equipment under a maintenance agreement and will avoid issues such as unpaid bills piling up and supplies and service being withheld due to lack of payment.
We know that moving or rearranging your current office can be stressful. We are happy to assist or advise you! Give us a call or email email@example.com anytime!