By Jennifer Adams
What is a VoIP Phone System?
Simply put, VoIP (short for voice-over internet protocol) is a system that allows the user to make calls, as they normally would, but over the internet rather than a regular landline. This is especially helpful for businesses who have people working from home. VoIP offers a variety of benefits and provides the user with increased flexibility, among other benefits.
1. Lower Costs
In any industry, with any business, the bottom line is vital so every cost-saving opportunity should be investigated. Because VoIP phones work over the internet rather than a landline, there is no need for a legacy phone room or closet filled with copper wire and plugs. VoIP operates so that the user never needs to have additional phone lines installed, and no long distance charges depending on the plan.
2. Increased Flexibility for Your Office
VoIP offers enough flexibility so that you do not have to be present in the office to take a call. Calls can easily be transferred and forwarded to a mobile phone without the caller ever knowing you were elsewhere. Even if the power is out and the office phone cannot be answered, your mobile device or laptop can. There are no physical limitations. You will have the freedom to move as your business demands without any added stress.
3. Better Sound Quality
To better understand the impact of HD voice, its important to understand how the human ear works. Humans can hear frequencies from 20 Hz to 20,000 Hz. Your average phone has a voice quality range of 300 Hz to 3,400 Hz, VoIp telephones have HD quality voice broadcasting between 30 Hz and 7000 Hz, making the sound much more clear and crisp.
4. Additional Features
VoIP gives you the ability to put callers on hold, transfer calls, have voice messages sent to email inboxes, route calls intelligently, or organize a group call. Depending on the plan, Go To Meeting is an added benefit to our VoIP plan that allows for video chat. You can even keep the same phone number if you choose to make the switch.
5. VoIP Scales Well
VoIP phone systems make it simple and inexpensive to add new users because you can scale the system without adding new lines. This way, the system will grow comfortably alongside your business.
VoIP offers a range of benefits to business and can help you save money while greatly increasing your flexibility and efficiency. Sophisticated businesses all over the world are switching to this new technology.